Shipping policy
Last updated: November 1, 2026
Shipping Destinations
Meridian Daily currently ships to the 48 contiguous United States and Washington, D.C.
We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or addresses outside the United States.
We also do not ship to P.O. boxes, APO/FPO/DPO addresses, or freight-forwarding addresses.
Shipping Costs, Taxes, and Duties
Standard shipping is free on all eligible orders, with no minimum purchase required.
Any applicable sales tax we collect is shown at checkout before you place your order.
Any import duties or clearance charges payable separately by you will be disclosed before purchase. We will not require you to pay an undisclosed import or clearance charge as a condition of receiving your order.
Estimated Delivery Time
Estimated delivery is 7–15 calendar days from the date you place your order, including processing time. Calendar days include weekends and holidays.
Delivery dates are estimates, not guarantees. Carrier disruptions, severe weather, holidays, or other events may affect arrival times. If we become aware of a material delay, we will contact you.
Order Fulfillment and Tracking
An order-received email confirms that we have received your order; it does not confirm that the package has shipped.
We use third-party suppliers and delivery partners to fulfil orders. Meridian Daily remains responsible for customer service and resolving issues concerning your purchase.
We will send tracking details by email when they become available.
A tracking number may be created before the carrier receives the package, so tracking activity may not appear immediately.
If tracking does not update or your order has not arrived within the estimated delivery window, email support@meridiandaily.co with your order number.
Delayed or Lost Packages
If we cannot ship your order within the applicable promised timeframe, we will notify you, provide a revised shipment estimate when available, and explain your options to accept the delay or cancel the unshipped order for a full refund.
Where your consent is required to continue waiting, we will request it. If the required consent is not received, or we cannot fulfil your order, we will cancel the unshipped order and issue a prompt full refund.
If your package has shipped but is delayed or appears lost, contact us. We will investigate with our delivery partners.
If the package is determined to be lost in transit, we will offer a replacement at no additional cost or a full refund. You do not need to resolve a carrier claim yourself before contacting us.
Nothing in this policy limits your rights under applicable law.
Packages Marked as Delivered
Please check your delivery location, household members, building reception, and any designated safe place. If you still cannot locate the package, contact us promptly.
We will review the delivery information with you and the delivery provider. A “delivered” tracking status does not by itself prevent us from investigating a missing-package report.
We will determine the appropriate resolution based on the available evidence and applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, is defective, or contains the wrong item, contact us as soon as reasonably possible with your order number and a description of the problem.
Photos of the item and packaging can help us investigate.
We will arrange an appropriate replacement or refund and cover any necessary return shipping costs for damaged, defective, or incorrectly supplied items. Contact us before sending anything back.
Address Changes and Undeliverable Packages
Please check your shipping address before placing your order.
If you notice an error, contact us as soon as possible. We will try to update the address before shipment, but changes may not be possible once fulfilment is underway.
If a package cannot be delivered or is returned because of an address issue, we will contact you to discuss the available options. Any additional cost caused by an incorrect address you provided will be explained before you agree to a reshipment.
If the address error was ours, we will correct it at our expense.
If you do not want a reshipment, contact us to arrange cancellation or return, as applicable. Any proposed deduction must be explained and permitted by applicable law; it will not be imposed automatically.
Order Cancellations and Changes
To request a cancellation or order change, email us as soon as possible. We will confirm whether we can stop fulfilment before shipment.
Orders that have already shipped generally cannot be cancelled in transit, but may be eligible for return.
Returns
For change-of-mind returns, you may request a return within 14 calendar days after delivery under our Return and Refund Policy.
For change-of-mind returns, return shipping is your responsibility. We cover necessary return shipping for damaged, defective, or incorrectly supplied items.
Contact us for return instructions before sending a package. The address on the original shipping label may not be our return address.
Contact
Email: support@meridiandaily.co
Include your order number and a brief description of your request so we can assist you.